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Michele Ibbs
I'm Your P.A. Limited
Virtually Yours
Rated 5/5 12 reviews
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service / profession

Call Handling

About / Bio

We are far more than a telephone answering service, we are call handling experts, dealing with the calls, not merely taking a message.
Talk to us about diary management, webchat, appointment making, quote follow up, customer service calls.
Never worry about answering a telephone again.
Want your invoice chasing to improve cashflow? Give us a call
Whatever you would expect your P.A. to do, as your virtual assistant, we can do it virtually - apart from make the tea and coffee!

CONTACT details

01902 585222


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I have been using IYPA for call handling for many years and every customer who speaks with them always complements me on my "friendly staff" :)
I can happily get on with my day to day tasks safe in the knowledge that any calls I can't answer are being dealt with in a professional and friendly manner.
Highly recommend this company and will continue to be a happy customer for many years to come!

Lizzy Spicer - 28/08/2021

What can I say, top professional services which reflexes fantastic to my company. I never loose a Customer as they are professional looked after by the guys, booked professional and digitally with all information that I need. Five Star

Harry Hollyoak - 27/08/2021

We have been using I'm your PA for our overflow call answering for nearly 12 months now and they are an important member of our team. We have found their services particularly useful for holiday cover, out of hours / extended hours call answering and also Saturday morning cover. We now never miss a customer opportunity or important call. I would always recommend I'm your PA for their professionalism and cost effectiveness. Truly 5 star

Carl Smith - 31/08/2021

The team at I'm Your PA are brilliant. They are extremely professional and willing to assist in anything we put their way.

Would highly recommend.

Jane Dyson - 31/08/2021

Michelle and the team are superb and an integral part of our customer service team. They help us to provide a friendly voice to our clients, whilst helping the business stay agile and flexible. A team member we can rely on! Thanks Michelle and the team!

David Grigg - 31/08/2021

Very pleased with the service I receive from I'm Your PA. Calls answered quickly and professionally, with excellent customer service. Definitely recommend, they're great!

Michelle Grant - 05/09/2021

I'm Your PA have been an integral part of my business since I took it on in 2016 and I consider them very much a part of my team.
Using the service gives me a much healthier work/life balance and ensures that my customers calls aren't answered with a voicemail message.
Massive thanks to the team...keep up the great work.

Jon McDougall - 31/08/2021

I’m your P.A. as been fantastic for my business to the point I’ve completely outsourced all my diary handling , calls and administration. Fantastic company highly recommend.

Simon Newton - 02/09/2021

Very pleased with the service I receive from I'm Your PA. Calls answered quickly and professionally, with excellent customer service. Definitely recommend, they're great!

Michelle Grant - 05/09/2021

We have been using I’m your PA just before the first lockdown and it was so helpful as it allowed my business to adapt with all the government guidelines at the time without affecting the business.

It went that well that we have continued the service and rely on them for when our office staff can’t answer the phone or for managing my diary.

We have reccomend Michelle and her team to our clients because of the level of service we receive and how well they do the integration between us and them.
Thanks Chele and team

Ronald Mcgrory - 07/09/2021

I'm Your PA have been fantastic for our business, they've been extremely responsive and understanding our needs. We've been thoroughly impressed. Thank you.

Rob Patwary - 27/08/2021

Michele and her team at I'm Your PA are amazing! We use I'm Your PA for call handling and debt chasing, they are a massive part of our business :)

I also give a huge thank you to Michele, as she has been a big part of my journey through networking and helped me since the start. I can always rely on her!

Kaytlan Morris - 27/08/2021
Rated 5/5 12 reviews
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